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Patient Participation Group

Help influence the development of health services in your practice.  We are looking for members to join our Patient Participation Group.  Come along and discuss your ideas for the practice, hear about any changes that may affect you.

If you are interested in joining please contact Louise Paul or Gayna Tapper on 01922 622898 or speak to reception.


Meeting Minutes


Minutes 20th September 2018

Patient Participation Group Documents 2014/2015

Patient Participation Report 2014-2015 (.pdf)

Survey Results and Action Plan 2013/2014

Patient Representative Group Report (.rtf Format)

Action Plan Following Local Survey Findings (.rtf)

Improving Practice Questionnaire Report Feburary 2014 (.pdf)

Patient Participation Poster March 2013 (.pdf Format)

PRG Minutes Thursday 20.3.14 (.doc)

Survey Results and Action Plan 2012/2013

Patient Representative Group Report (.pdf Format)

Patient Participation Report March 2013 (.pdf Format)

Patient Participation Poster March 2013 (.pdf Format)

Survey Results and Action Plan 2011/2012

Patient Reference Group Report 2011/12

Little London Surgery IPQ Survey Report March 2012

Download our Action Plan Report

Patient Reference Group Profile 2011/2012

Important News

Telephone System Upgrade

Further to our recent Patient Survey which was initiated from the Patient Participation Group (PPG) it was found that the biggest area of concern was not being able to get through on the telephone lines.

We are committed to providing the best possible service and as a result of the Survey and to enhance our service to “you” we are installing a brand new telephone system.

This new system comes with many functions with the prime aim to answer as many calls in a far swifter manner by using a  call diversion option. Can we please ask you to be patient with us while we familiarise ourselves with the new system.

Many thanks for your Co-operation

The Doctors and Staff

Your Neighbourhood Professionals. Just a Click Away!
Little London, Walsall, WS1 3EP
  • Telephone (01922) 622898
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away!
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