Help influence the development of health services in your practice. We are looking for members to join our Patient Participation Group. Come along and discuss your ideas for the practice, hear about any changes that may affect you.
What does a PPG do?
- Gives patients, doctors and staff the chance to talk to each other about the practice
- Help patients to get more involved in decisions about the practice and their own health
- Gives patients and practice a chance to work together to resolve local issues
- Support the practice in meeting its targets and objectives
Get involved
Help influence the development of health services in your practice. We are looking for members to join our Patient Participation Group. Come along and discuss your ideas for the practice, hear about any changes that may affect you.
If you are interested in joining please contact Louise Paul or Gayna Tapper on 01922 622898 or speak to reception.
Download the terms of reference (DOCX, 192KB)
Download the PPG Privacy Notice (DOCX, 31KB)
2018/19 Survey Results
73% of all patient ratings about this practice were good, very good or excellent.
Thank you for your participation in this survey.
Blank: 6%
Poor:7%
Fair:15%
Good: 29%
Very Good: 22%
Excellent: 22%
Meeting Minutes
Minutes 15th August 2024 (DOCX, 32KB)
Minutes 15th February 2024 (DOCX, 4.42MB)
Minutes 18th August 2022 (DOCX, 159KB)
Minutes 6th January 2022 (DOCX, 158KB)
Minutes 21st November 2019 (DOCX, 165KB)
Minutes 18th July 2019 (DOCX, 161KB)
Minutes 21st February 2019 (DOCX, 158KB)
Minutes 20th September 2018 (DOCX, 163KB)
Patient Participation Group Documents 2014/2015
Patient Participation Report 2014-2015 (PDF, 5.24MB)
Survey Results and Action Plan 2013/2014
Patient Representative Group Report (RTF, 55KB)
Action Plan Following Local Survey Findings (RTF, 91KB)
Improving Practice Questionnaire Report February 2014 (PDF, 578KB)
Patient Participation Poster March 2013 (PDF, 250KB)
PRG Minutes Thursday 20.3.14 (DOC, 31KB)
Survey Results and Action Plan 2012/2013
Patient Representative Group Report (PDF, 29KB)
Patient Participation Report March 2013 (PDF, 626KB)
Patient Participation Poster March 2013 (PDF, 253KB)
Survey Results and Action Plan 2011/2012
Patient Reference Group Report 2011/12 (RTF, 100KB)
Little London Surgery IPQ Survey Report March 2012 (PDF, 469KB)
Action Plan Report (PDF, 59KB)
Patient Reference Group Profile 2011/2012 (RTF, 187KB)
Important News
Telephone System Upgrade
Further to our recent Patient Survey which was initiated from the Patient Participation Group (PPG) it was found that the biggest area of concern was not being able to get through on the telephone lines.
We are committed to providing the best possible service and as a result of the Survey and to enhance our service to “you” we are installing a brand new telephone system.
This new system comes with many functions with the prime aim to answer as many calls in a far swifter manner by using a call diversion option. Can we please ask you to be patient with us while we familiarise ourselves with the new system.
Many thanks for your Co-operation
The Doctors and Staff